These Terms & Conditions ("Agreement") constitute a legally binding contract between you and cuci100. By accessing or using any part of the cuci100 platform, you confirm that you have read, understood, and agree to be bound by this Agreement in its entirety.
In this Agreement, the following definitions apply unless the context requires otherwise:
2.1 Age Requirement. The cuci100 Platform is strictly available to individuals who are 21 years of age or older. By registering an Account, you represent and warrant that you meet this minimum age requirement. cuci100 reserves the right to request proof of age at any time and to suspend or close any Account where age verification cannot be satisfactorily completed.
2.2 One Account Per Person. Each individual is permitted to hold one (1) cuci100 Account only. The creation of multiple Accounts — whether under the same identity or different identities — is strictly prohibited and will result in the immediate suspension of all associated Accounts and forfeiture of any balances contained therein.
2.3 KYC Verification. cuci100 is required to verify the identity of all Players prior to processing withdrawals. You agree to provide accurate, complete, and current identity documentation when requested, including a valid Malaysian identity card (MyKad) or equivalent government-issued identification. Failure to satisfactorily complete KYC verification will result in the suspension of withdrawal privileges.
2.4 Accurate Information. You represent that all information provided during registration and at any subsequent point is accurate and truthful. cuci100 may close any Account and forfeit associated balances if registration information is found to be false, misleading, or used to circumvent Platform rules.
2.5 Jurisdictional Restriction. You are solely responsible for ensuring that your use of the cuci100 Platform complies with the laws applicable in your jurisdiction. cuci100 does not warrant that use of the Platform is lawful in any specific jurisdiction outside Malaysia.
3.1 Security. You are solely responsible for maintaining the confidentiality and security of your cuci100 Account credentials, including your username and password. cuci100 will not be liable for any loss or damage arising from your failure to protect your login credentials.
3.2 Unauthorised Access. You must notify cuci100 immediately upon becoming aware of any unauthorised access to or use of your Account by contacting the support team via live chat. cuci100 will not be liable for losses incurred prior to receiving such notification.
3.3 Account Non-Transferability. Your cuci100 Account is personal and non-transferable. You may not sell, transfer, or otherwise assign your Account or any rights or obligations attached to it to any third party.
4.1 Supported Payment Methods. cuci100 accepts deposits and processes withdrawals via approved Malaysian payment channels, including Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, USDT TRC20, and 7-Eleven Cliqq. Available payment methods are subject to change without prior notice.
4.2 Minimum Transactions. The minimum deposit amount is RM 30. The minimum withdrawal amount is RM 50. These minimums are subject to periodic review and may be updated by cuci100 with notice on the Platform.
4.3 Withdrawal Processing. Withdrawal requests are subject to KYC verification. cuci100 targets processing of e-wallet withdrawals within 5–30 minutes and bank transfer withdrawals within 1–3 business hours for fully verified accounts under normal operating conditions, but does not guarantee these timeframes in all circumstances.
4.4 Source of Funds. You warrant that all funds deposited into your cuci100 Account are legitimately owned by you and are not derived from any criminal activity. cuci100 reserves the right to conduct enhanced due diligence on any transaction and to report suspicious activity to relevant authorities.
4.5 Dormant Accounts. cuci100 reserves the right to apply an administrative charge to accounts that remain inactive (no login or transaction) for a period exceeding twelve (12) consecutive months. Players will be notified prior to any such charge being applied, and the applicable fee will be published in the relevant Platform notice.
5.1 General Terms. All bonuses and promotions offered by cuci100 are subject to specific terms and conditions, including wagering requirements, eligible game restrictions, minimum deposit thresholds, and time limits. These specific terms are published on the relevant promotion page within your cuci100 Account.
5.2 Bonus Abuse. cuci100 reserves the right to void bonuses, withhold winnings, and close Accounts where it suspects abuse of any promotional offer, including but not limited to collusion, exploitation of system errors, matched betting strategies, or the creation of multiple Accounts to claim duplicate offers.
5.3 Wagering Requirements. Bonus funds are subject to wagering requirements that must be completed before any portion of such funds is eligible for withdrawal. The applicable wagering multiplier and contributing game percentages are stated in the relevant promotion terms. Withdrawing real-money funds while bonus funds remain in your wallet will forfeit any uncompleted bonus and associated winnings.
5.4 Right to Modify. cuci100 reserves the right to modify, suspend, or discontinue any promotion at any time. Any modification will be communicated on the Platform and will not affect bonuses already claimed and in the process of being cleared, subject to the original promotion terms.
The following conduct is strictly prohibited on the cuci100 Platform. Breach of any of these prohibitions may result in immediate Account suspension, forfeiture of balances, and reporting to relevant law enforcement or regulatory authorities:
7.1 Ownership. All content on the cuci100 Platform — including but not limited to software, game interfaces, graphics, logos, trademarks, text, and database compilations — is the property of cuci100 or its licensors and is protected by applicable intellectual property laws.
7.2 Limited Licence. cuci100 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming purposes in accordance with this Agreement. This licence does not permit you to reproduce, redistribute, modify, or commercially exploit any content from the Platform.
8.1 Platform Availability. cuci100 does not warrant that the Platform will be available at all times or free from interruptions, errors, or technical faults. The Platform is provided on an "as is" and "as available" basis.
8.2 Game Errors. In the event of a software malfunction, network error, or other technical fault that results in an incorrect game outcome, cuci100 reserves the right to void affected bets and restore account balances to their pre-error state. cuci100 will not be liable for any losses arising from technical errors beyond its reasonable control.
8.3 Consequential Loss. To the maximum extent permitted by applicable law, cuci100 excludes all liability for indirect, incidental, consequential, or punitive damages arising from your use of the Platform, including loss of profits, loss of data, or loss of opportunity.
8.4 Gambling Losses. cuci100 accepts no liability for losses incurred through ordinary gambling activity on the Platform. All gaming and betting activity is conducted at the Player's own risk.
9.1 Commitment. cuci100 is committed to promoting responsible gaming and minimising gambling-related harm. We provide a range of tools to assist Players in managing their gaming activity, accessible from the Account Settings section after logging in.
9.2 Available Tools. Players may set deposit limits (daily, weekly, or monthly), loss limits, session time reminders, and cooling-off periods. Self-exclusion options are available for periods ranging from 24 hours to permanent account closure.
9.3 Self-Exclusion Irrevocability. A self-exclusion once applied cannot be reversed before its stated expiry period. cuci100 will not process any request to reinstate a self-excluded Account before the exclusion term has elapsed.
9.4 Age Restriction. The cuci100 Platform is strictly 21+. If you believe a minor has accessed the Platform using your credentials, contact cuci100 support immediately and change your account password. For information on responsible gaming resources, visit our Responsible Gaming page.
10.1 By cuci100. cuci100 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, including where: (a) a Player breaches any provision of this Agreement; (b) cuci100 suspects fraudulent, criminal, or abusive activity; (c) required by a regulatory or law enforcement authority; or (d) a Player fails to complete KYC verification within a reasonable period after being requested.
10.2 Effect of Termination. Upon Account closure, any real-money balance remaining in a verified Account will be returned to the Player via their registered withdrawal method, subject to the deduction of any outstanding fees or charges and the completion of any outstanding compliance checks. Bonus balances and associated winnings that have not met wagering requirements will be forfeited.
10.3 By the Player. Players may close their cuci100 Account at any time by contacting the support team. Account closure requests are processed within 5 business days. Any real-money balance will be returned to a verified withdrawal method following applicable security checks.
11.1 Dispute Resolution. In the event of a dispute regarding a game outcome, transaction, or any other aspect of the cuci100 Platform, you must contact cuci100's customer support team in the first instance. cuci100 will endeavour to resolve all disputes within 10 business days of receiving a complete written description of the issue.
11.2 Escalation. If a dispute is not resolved to your satisfaction through the internal process, the matter may be escalated to the relevant dispute resolution mechanism provided by cuci100's licensing authority. Details of the applicable escalation body are available upon request from the support team.
11.3 Governing Law. This Agreement and any dispute arising under or in connection with it shall be governed by and construed in accordance with the laws applicable under cuci100's operating licence, without prejudice to any mandatory consumer protection provisions applicable in your jurisdiction.
cuci100 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to Players via a prominent notice on the Platform and, where appropriate, by email to registered addresses. Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the updated Terms & Conditions. If you do not agree with any amendment, you must cease using the Platform and may request Account closure.
If you have any questions regarding these Terms & Conditions, or any aspect of your cuci100 Account, please contact the support team:
Response times via live chat average under 3 minutes. Email responses are provided within 24 hours during normal operating conditions.
cuci100 operates under an international gaming authority licence. All game outcomes are independently audited by certified third-party RNG testing labs. Regulatory compliance is non-negotiable at cuci100.
cuci100 enforces a strict 21+ minimum age requirement through KYC identity verification on every account. No withdrawal is processed without completed identity verification. Age compliance is mandatory, not optional.
All cuci100 transactions are conducted in Malaysian Ringgit with no hidden conversion fees. Deposit minimums, withdrawal minimums, and processing timeframes are published clearly — no conditions buried in footnotes.
cuci100 publishes complete bonus terms — including wagering requirements, eligible games, and expiry dates — at the point of offer. No retroactive condition changes on bonuses already claimed and in progress.
TLS 1.3 encryption, bcrypt password hashing, two-factor authentication, and anomaly-detection monitoring protect every cuci100 Account. Security is built into the platform architecture, not bolted on after the fact.
Deposit limits, loss limits, session reminders, and self-exclusion are all available directly from your cuci100 account settings — no support ticket required. Player wellbeing is a product feature at cuci100, not an afterthought.
By logging in or registering, you confirm that you have read and agree to these Terms & Conditions. You must be 21 or older to use the cuci100 Platform.